Client testimonials for roofers are a way to assess performance. Knowing how we’re stacking against competitors helps us find weak links in our company and improve them as soon as possible. Client testimonials are not just there to let customers speak; it’s there to do the following:
It Tells People The Business is Trustworthy
More than half of consumers look at online testimonials and reviews before deciding to contact a company. For roofers like us, this means a former customer’s negative review can drive future customers away. This is why here at Goodrich Roofing, we work hard to deliver the best services and work on satisfying our customers no matter how small the project is. We consider every job order as a priority and we employ only the best roofers because their performance is what customers will remember.
It Tells BBB a Company Works Hard
BBB rates companies depending on several aspects, one of which is their ability to do their job satisfactorily. BBB considers the complaints the company has been getting, and sees if the company took action immediately. As one of the roofers in New Mexico with an A BBB rating, we are confident to say that we can resolve issues as soon as they arise. Even better, we try to avoid them as much as possible by following strict guidelines and being professional from start to end.
It Tells a Company They Need to Improve
Goodrich Roofing has been operating for years but we are not rigid in our ways. We change with the times. We will not be able to improve our ways if we ignore client testimonials. And if we don’t pay attention to what our clients are saying, we cannot offer excellent services. We encourage our clients to give us feedback because we know that the reviews we receive will benefit everyone involved.
Goodrich Roofing believes that roofers should always listen to their customers. As a roofing company that values customer satisfaction, we consider client testimonials as one of the important aspects of our company. Call us at (505) 219-4450 for a free estimate or if you have any questions about our process. We serve residents of New Mexico.