The roof is the most important part of your home because it protects more than just your household. It also keeps you and your family safe, secures your most important possessions and ensures your living spaces are comfortable throughout the year. So, when you’re hiring roofers for your upcoming roofing project, it’s important to check the reviews.
In this post, Goodrich Roofing explains why client reviews are important when hiring a roofer.
Digital Word of Mouth
Think of the client reviews as digital word-of-mouth testimonials, an opinion that will help you decide if the company you’re planning to work with is a good fit for your project. These reviews have valuable information that give you much-needed insights into the roofer’s workmanship.
Since past customers don’t usually remember a roofing project that they did five years ago, it’s more valuable looking at the reviews since they preserve a piece of time when the experience with the roofers in question was still fresh in their mind.
Did the Roofer Stand by Their Work?
That’s a question that the client reviews can answer. Let’s face it: most roofers will promise a lot to get your business. At the end of the day though, what you want is an assurance they can actually do the job they claim to do and you’re asking them to do.
The client reviews are a two-way thing, too. It also gives roofers a chance to explain their side of the story in the event there’s a bad review or misunderstanding.
What Our Customers Say
We’re proud to say that we consistently get satisfied customer reviews from our past clients. Just check out what Karen, one of our past customers had to say about our services:
“I want to commend you and your company for the excellent job done on my home after hail damage was reported to our insurance carrier. I am extremely pleased with the job done. The crew was efficient and thoughtful while working in my yard and roof.
Brook Poulsen made numerous trips to work with me and our insurance carrier after the damage was reported. His knowledge of the type of work require and his concern and expertise. To complete the job smoothly and correctly was exemplary. This speaks well of your company, and I feel you are fortunate to have him on the job.
I would be happy to refer Brook and your company to any other prospective customers. I cannot express how wonderful it was to have Brook as my contact person at this hectic time. It is not something we find shown these days in our ever-changing work force.
Again, thank you!”
Call us at (505) 219-4450 to learn more about what Karen and our other previous customers had to say about us. We are local roofers serving homeowners throughout New Mexico.