Your home and especially your roof has been devastated by the recent storm. Luckily, you are covered with storm insurance. But you’ve heard many rumors and reports that insurance companies make it hard to claim the funds you need to start rebuilding, and you’re unsure whether you can do it or not. Here’s how to successfully file a claim.
Document and Make Copies
When you start making contact with your insurance company, record every message, phone call and all other modes of communication. Always collect vital information that can help you build up your case and settle possible disputes. Write down the time and date when you last had your conversation, and make note of the terms, claims and the name of the person you spoke to during the call. Though it can be difficult after you just got devastated by a storm, try to summarize everything that was told to you, and don’t attempt to exaggerate things. Keep it as close as you can to how the conversation went.
Keep Your Cool
There will be many times that the claims process can become extremely frustrating. You might be put on hold a lot and get passed around to different people without getting any answers or results, and the insurance company can start looking completely unreasonable to you. But never lose your cool. Don’t scream, be rude or be blatantly threatening. A calm demeanor while talking to the insurance company will definitely strengthen your case.
Get Legal Assistance
Get legal aid when dealing with the issue. Every time you submit paperwork or files to the insurance company, always keep a copy for yourself, and have the representatives acknowledge that they received your initial submission. Show everything to your legal advisors, and they will assist you in building up a strong case to get the funding you rightly deserve.
Contact Us!
Goodrich Roofing is a family-owned business spanning over three generations. Providing excellent service since 1946 and committed to using only the best materials and hiring well-trained tradesmen, we’re confident our friendly staff will be able to meet or exceed your expectations. We also provide lifetime warranties that are backed by the industry’s leading manufacturers and the Good Housekeeping Seal of Approval.
For any inquiries, call us at (505) 219-4450, or fill out our contact form to schedule an appointment. We proudly serve clients and homeowners in the State of New Mexico.